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Problem report form is now available through web-site, Online.With a web browser, you may simply fill out the form online, and submitting the form is just a click away.

For direct contact, please e-mail us or reach us at tel.+886-2-7731-8888;fax.+886-2-8227-1109
Note : Items with "*" must be provided for successful submission. Otherwise, your problem report form will never reach our Technical Support Center.

  Contact Info
* Area 
* Last Name 
* Corporate Email 
Company 
Phone 

  Product Info
Model S/N 
* Model Name 
* Model Version 
* BIOS Version 
Product S/N 

  Application Configuration
Application 
CPU 
Memory 
Storage 
RAID Mode 
Display Type & Resolution 
PCI / PCI-X / PCI-E 
Backplane / Carrier Board 
On board power mode 
Power Supply 
Operating System 
Peripherals 
Software 
Chassis 
Operation Temperature(℃) 
Relative Humidity(%) 

  Problem Description
* Problem Summary 
* Problem Description 
* What actions have you taken already? 
(Step by Step) 
*Please have the checking